Privacy Policy

1. Introduction

Welcome to Phi Playhouse (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://phiplayhouse.com (the “Site”) and use our services.

By accessing or using our Site, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our Site.

Contact Information:

Phi Playhouse

Email: phiplayhouse@gmail.com

Instagram: https://www.instagram.com/phiplayhouse/

Location: Athens, Greece

2. Information We Collect

2.1 Personal Information You Provide

We may collect personal information that you voluntarily provide to us when you:

  • Register for an account in the Members Area
  • Subscribe to our newsletter
  • Submit a contact form or inquiry
  • Register for courses, workshops, seminars, or masterclasses
  • Communicate with us via email or social media

This information may include:

  • Full name
  • Email address
  • Phone number (if provided)
  • Username and password (for Members Area)
  • Any other information you choose to provide in your communications with us

2.2 Automatically Collected Information

When you visit our Site, we may automatically collect certain information about your device and browsing behavior, including:

  • Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform
  • Usage Data: Information about how you use our Site, including pages visited, time spent on pages, links clicked, and other actions taken
  • Cookies and Similar Technologies: We use cookies and similar tracking technologies to track activity on our Site and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. For more details, please refer to our Cookies Policy

2.3 Information from Third Parties

We do not actively collect information about you from third parties. However, if you interact with us through social media platforms (such as Instagram), we may receive basic profile information in accordance with the privacy settings you have configured on those platforms.

3. How We Use Your Information

We use the personal information we collect for the following purposes:

3.1 Service Delivery

  • To create and manage your Members Area account
  • To provide access to restricted content and educational materials
  • To process your registration for courses, workshops, seminars, and masterclasses
  • To communicate with you about our services, schedules, and updates

3.2 Communication

  • To respond to your inquiries, questions, and requests
  • To send you newsletters, promotional materials, and information about upcoming events (only if you have subscribed)
  • To send important notices about changes to our terms, policies, or services

3.3 Improvement and Analytics

  • To understand how users interact with our Site and improve user experience
  • To analyze trends, administer the Site, and gather demographic information
  • To develop new services and enhance existing ones

3.4 Legal and Security

  • To comply with legal obligations and protect our legal rights
  • To prevent fraud, unauthorized access, and other illegal activities
  • To enforce our Terms and Conditions

3.5 Marketing (with Consent)

  • To send promotional communications about S.A.M. Ensemble activities, new courses, and related artistic initiatives
  • You may opt out of marketing communications at any time by clicking the “unsubscribe” link in our emails or contacting us directly

4. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), our legal basis for collecting and using your personal information depends on the specific context:

  • Consent: When you subscribe to our newsletter or provide information through contact forms
  • Contract Performance: When we need to process your information to provide services you’ve requested (e.g., Members Area access, course registration)
  • Legitimate Interests: To improve our services, communicate with you about our activities, and maintain the security of our Site
  • Legal Obligation: To comply with applicable laws and regulations

5. How We Share Your Information

We respect your privacy and do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

5.1 Service Providers

We may share your information with trusted third-party service providers who assist us in operating our Site and delivering our services, including:

  • Website hosting providers
  • Email marketing platforms (for newsletter distribution)
  • Analytics services
  • Payment processors (if applicable)

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

5.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, subpoenas, or government agencies).

5.3 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred to the successor entity, subject to the same privacy protections outlined in this Policy.

5.4 With Your Consent

We may share your information for any other purpose with your explicit consent.

6. International Data Transfers

Phi Playhouse is based in Greece. If you are accessing our Site from outside the European Economic Area (EEA), please be aware that your information may be transferred to, stored, and processed in Greece or other countries where our service providers operate.

We ensure that appropriate safeguards are in place to protect your personal information in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Specifically:

  • Account Information: Retained for the duration of your membership, plus a reasonable period afterward for legal and administrative purposes
  • Newsletter Subscriptions: Retained until you unsubscribe
  • Contact Form Inquiries: Retained for as long as necessary to respond to your inquiry and maintain records of our communications
  • Analytics Data: Typically retained in anonymized or aggregated form

When your personal information is no longer needed, we will securely delete or anonymize it.

8. Your Rights Under GDPR

If you are located in the European Economic Area (EEA), you have the following rights regarding your personal information:

8.1 Right of Access

You have the right to request a copy of the personal information we hold about you.

8.2 Right to Rectification

You have the right to request that we correct any inaccurate or incomplete personal information.

8.3 Right to Erasure (“Right to be Forgotten”)

You have the right to request that we delete your personal information, subject to certain legal exceptions.

8.4 Right to Restriction of Processing

You have the right to request that we limit how we use your personal information.

8.5 Right to Data Portability

You have the right to receive your personal information in a structured, commonly used, and machine-readable format.

8.6 Right to Object

You have the right to object to our processing of your personal information, particularly for direct marketing purposes.

8.7 Right to Withdraw Consent

If we process your information based on your consent, you have the right to withdraw that consent at any time.

8.8 Right to Lodge a Complaint

You have the right to lodge a complaint with your local data protection authority if you believe we have not handled your personal information appropriately.

To exercise any of these rights, please contact us at: phiplayhouse@gmail.com

We will respond to your request within one month of receipt, in accordance with GDPR requirements.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Secure Socket Layer (SSL) encryption for data transmission
  • Password protection for Members Area accounts
  • Regular security assessments and updates
  • Limited access to personal information by authorized personnel only

However, please be aware that no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

10. Children’s Privacy

Our Site and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have inadvertently collected personal information from a child under 16, we will take steps to delete such information promptly.

If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at phiplayhouse@gmail.com.

11. Third-Party Links

Our Site may contain links to third-party websites, including social media platforms such as Instagram. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

12. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Site. For detailed information about the cookies we use, how we use them, and your choices regarding cookies, please refer to our Cookies Policy.

13. Newsletter and Marketing Communications

If you subscribe to our newsletter, we will use your email address to send you updates about S.A.M. Ensemble activities, courses, workshops, and other related information.

You can unsubscribe at any time by:

  • Clicking the “unsubscribe” link at the bottom of any marketing email
  • Contacting us directly at phiplayhouse@gmail.com

Please note that even if you opt out of marketing communications, we may still send you non-promotional messages related to your account or services you have requested.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

  • Posting the updated Privacy Policy on this page with a new “Last Updated” date
  • Sending an email notification to registered members (for significant changes)

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Phi Playhouse

Email: phiplayhouse@gmail.com

Instagram: https://www.instagram.com/phiplayhouse/

Location: Athens, Greece

We will respond to your inquiry as promptly as possible and no later than 30 days from receipt of your request.

16. Consent

By using our Site, you consent to the collection and use of your information as described in this Privacy Policy. If you do not agree with this Policy, please do not use our Site or provide us with any personal information.

This Privacy Policy is compliant with the General Data Protection Regulation (GDPR) and Greek data protection laws.